FULL PRICE & FULL PRICE ON PROMOTION

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane Pty Ltd. These Terms and Conditions are intended to protect you and Lorna Jane Pty Ltd; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please reach out to Customer Care via Live Chat for support.

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane USA Inc. These Terms and Conditions are intended to protect you and Lorna Jane USA Inc. and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please reach out to Customer Care via Live Chat for support.

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.com.au must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.com.au the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.nz must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.nz the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorized by Lorna Jane USA Inc., are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.com must be entered at the cart stage online prior to proceeding to payment. If you fail to enter your promotion code prior to checkout at www.lornajane.com the difference cannot be refunded or credited after the transaction has been finalized. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.sg must be entered at the cart stage online prior to proceeding to payment. If you fail to enter your promotion code prior to checkout at www.lornajane.sg the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.

PERMANENT PROMOTION EXCLUSIONS

The following products are excluded from all promotional offers: Charity Love Tote Bag (A042457_, A022256_), Guppy Friends Wash Bag (LA347_) and all parkrun licensed products (092480_, A092481_).

PERSONALISED OFFERS

APP-EXCLUSIVE PROMOTIONS

IN-STORE PROMOTIONS

Partnership, Corporate and Affiliate Promotions

Please refer to company website for all terms and conditions.

Active Elite Ambassador Program

To become an Active Elite member and receive the benefits from our Ambassador Program, you must currently be working as a fitness industry professional within Australia. Lorna Jane reserves the right to ask for further identification that the customer is currently working in the fitness industry. The benefits of this program including the discount, is for personal use only and cannot be shared with another person or business. A shared benefit or discount will result in the removal from this program.

Once approved for the program, an Active Elite affiliation will be attached to the approved customer account. When that account is connected to a transaction pre purchase, the discount will automatically apply to the corresponding transaction. There is no discount code required. The discount can be redeemed online at www.lornajane.com.au

If there are changes to the details of the approved customer account where the Active Elite affiliation is attached, please connect with Customer Care via Live Chat to update these details for you, All Active Elite members must be opted into our marketing emails. If you have opted out at any stage, this will result in the removal from this program.

Active Elite Ambassador Discount

Conditions apply. Valid in-store and online at lornajane.com.au, while stocks last. Discount off original price. Promotion valid on full price styles only. Discount applied on product page and at cart when signed into and Active Elite account. Exclusions apply. Offer excludes promotional, sale, outlet styles and permanent product exclusions listed at the top of this page. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. The Active Elite offer cannot be used in conjunction with any other offer. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to update, end or extend offer periods, without notice. [Last Updated: 11/21/2024]

Active Elite Ambassador Program

To become an Active Elite member and receive the benefits from our Ambassador Program, you must currently be working as a fitness industry professional within New Zealand. Lorna Jane reserves the right to ask for further identification that the customer is currently working in the fitness industry. The benefits of this program including the discount, is for personal use only and cannot be shared with another person or business. A shared benefit or discount will result in the removal from this program.

Once approved for the program, an Active Elite affiliation will be attached to the approved customer account. When that account is connected to a transaction pre purchase, the discount will automatically apply to the corresponding transaction. There is no discount code required. The discount can be redeemed online at www.lornajane.nz.

If there are changes to the details of the approved customer account where the Active Elite affiliation is attached, please connect with Customer Care via Live Chat to update these details for you, All Active Elite members must be opted into our marketing emails. If you have opted out at any stage, this will result in the removal from this program.

Active Elite Ambassador Discount

Conditions apply. Valid in-store or online at lornajane.nz, while stocks last. Discount off original price. Promotion valid on full price styles only. Discount applied on product page and at cart when signed into and Active Elite account. Exclusions apply. Offer excludes promotional, sale, outlet styles and permanent product exclusions listed at the top of this page. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. The Active Elite offer cannot be used in conjunction with any other offer. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to update, end or extend offer periods, without notice. [Last Updated: 11/21/2024]

Active Elite Ambassador Program

To become an Active Elite member and receive the benefits from our Ambassador Program, you must currently be working as a fitness industry professional within the United States. Lorna Jane reserves the right to ask for further identification that the customer is currently working in the fitness industry. The benefits of this program including the discount, is for personal use only and cannot be shared with another person or business. A shared benefit or discount will result in the removal from this program.

Once approved for the program, an Active Elite affiliation will be attached to the approved customer account. When that account is connected to a transaction pre purchase, the discount will automatically apply to the corresponding transaction. There is no discount code required. The discount can be redeemed online at www.lornajane.com.

If there are changes to the details of the approved customer account where the Active Elite affiliation is attached, please connect with Customer Care via Live Chat to update these details for you, All Active Elite members must be opted into our marketing emails. If you have opted out at any stage, this will result in the removal from this program.

Active Elite Ambassador Discount

Conditions apply. Valid online at lornajane.com, while stocks last. Discount off original price. Promotion valid on full price styles only. Discount applied on product page and at cart when signed into and Active Elite account. Exclusions apply. Offer excludes promotional, sale, outlet styles and permanent product exclusions listed at the top of this page. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. The Active Elite offer cannot be used in conjunction with any other offer. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to update, end or extend offer periods, without notice. [Last Updated: 11/21/2024]

Active Elite Ambassador Program

To become an Active Elite member and receive the benefits from our Ambassador Program, you must currently be working as a fitness industry professional in Singapore. Lorna Jane reserves the right to ask for further identification that the customer is currently working in the fitness industry. The benefits of this program including the discount, is for personal use only and cannot be shared with another person or business. A shared benefit or discount will result in the removal from this program.

Once approved for the program, an Actie Elite affiliation will be attached to the approved customer account. When that account is connected to a transaction pre purchase, the discount will automatically apply to the corresponding transaction. There is no discount code required. The discount can be redeemed online at www.lornajane.sg.

If there are changes to the details of the approved customer account where the Active Elite affiliation is attached, please connect with Customer Care via Live Chat to update these details for you, All Active Elite members must be opted into our marketing emails. If you have opted out at any stage, this will result in the removal from this program.

Active Elite Ambassador Discount

Conditions apply. Valid online at lornajane.sg, while stocks last. Discount off original price. Promotion valid on full price styles only. Discount applied on product page and at cart when signed into and Active Elite account. Exclusions apply. Offer excludes promotional, sale, outlet styles and permanent product exclusions listed at the top of this page. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. The Active Elite offer cannot be used in conjunction with any other offer. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to update, end or extend offer periods, without notice. [Last Updated: 27/11/2024]

ACTIVE WAREHOUSE SALES - ONLINE AND EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points. Please contact Customer Care via Live Chat at www.lornajane.com.au for more information.

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points. Please contact Customer Care via Live Chat at www.lornajane.nz for more information.

Conditions of Entry

1. No pass-outs. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points.