FAQS
How much does shipping cost?
STANDARD FREIGHT NATION WIDE Pay $11.95 or spend $135 to receive complimentary shipping. From dispatch – Estimated Delivery within 2 to 6 business days. EXPRESS SHIPPING Pay $16.95 or spend $135 and upgrade to Express for only $4.95. From dispatch – Estimated Delivery within 1 to 3 business days. Our Shipping Information can be viewed here:
Pay $10.00 or spend $135 to receive complimentary shipping. From dispatch – Estimated Delivery within 1 to 3 business days. Our Shipping Information can be viewed here:
For shipping information and costs, please:
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How can I track the status of my order?
Orders to Australia can be tracked directly with Australia Post where a tracking number will be provided to you via email once your order has been dispatched.
Orders to New Zealand can be tracked directly with NZ Post where a tracking number will be provided to you via email once your order has been dispatched.
Orders are sent via Australia Post International & DHL You will receive a tracking number via email once your order has been dispatched where you can track your order on the chosen courier website.
Orders are sent via Australia Post International & DHL You will receive a tracking number via email once your order has been dispatched where you can track your order on the chosen courier website.
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Do you ship Internationally?
Orders with a delivery address outside of Australia can shop via our international lornajane.com website.
Orders with a delivery address outside of New Zealand can shop via our international lornajane.com website.
Yes! All destinations can be viewed here:
Yes! All destinations can be viewed here:
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When does Lorna Jane apply the new tariff for USA customers?
From the 22nd September 2025 an import tariff will be automatically added to your order total at checkout. This tariff applies to all orders shipped to the United States and is required to comply with current import regulations. The final price, including the tariff, will be displayed at checkout before you complete your purchase.
From the 22nd September 2025 an import tariff will be automatically added to your order total at checkout. This tariff applies to all orders shipped to the United States and is required to comply with current import regulations. The final price, including the tariff, will be displayed at checkout before you complete your purchase.
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